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community

Circle is committed to deliver an outstanding user experience

From trial to daily use our world class support and clinical team will guide and help you in achieving your objectives.

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Real People, Real Time Support

cvi42 is used in over 1,700 sites in more than 90 countries around the world and can be found in 70% of the worlds top 50 Hospitals of 2023.


Our highly-qualified global team offers support in multiple languages and time zones to accommodate all our partners.

SOLD IN OVER

90+

COUNTRIES

USED BY

70%

OF TOP HOSPITALS WORLDWIDE

DEPLOYS MONTHLY

1,700+

Through adherence to and improvement of our Quality Management System we continuously strive to be the leader in our industry, providing value added products for healthcare institutions worldwide.


Our Regulatory Approvals

We are guided by our core values of quality, innovation, people, and customers.


Let our world class support team help you find the answers you are looking for


Contact Us

Industry leading customer satisfaction scores

We have an unwavering commitment to delivering excellence, and we constantly seek ways to enhance our services based on valuable customer feedback.

In 2023, our Customer Satisfaction score (CSAT) was 4.9 with a 98% satisfaction rate. Results based on a survey sent to our customers after the completion of a cvi42 training or a sales purchase. How satisfied are you with your training/sales experience (0-5)

CSAT = Average of all answers

Satisfaction rate = Number of positive
feedback (4-5) / Total responses Our Net Promoter Score (NPS) was 69, Results based on a survey sent to all our customers twice a year - how likely would you recommend Circle CVI to a colleague (0-10).

NPS = (Number of positive feedbacks
(9-10) - Number of negative feedbacks
(0-6)) / Total responses indicating that 77% of our customers would happily recommend Circle to others.

Rest assured, we are committed to delivering an exceptional customer experience.

Customer Satisfaction score 2023 (csat)

4.9

Satisfaction rating

98%

Net promoter score 2023 (NPS)

69

Customers happy to recommend Circle to a colleague

77%

Hear from our customers

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Circle is invaluable to our clinical practice. cvi42’s intuitive post-processing analysis for both CT and CMR studies, easiness to communicate findings, great customer service and constant improvements make it a very powerful tool for both clinical and research purposes.

Joao Cavalcante, MD Director

Cardiac MRI and Structural CT

Minneapolis Heart Institute Abbott Northwestern Hospital

Joao Cavalcante, MD Director

In a high-volume tertiary cardiac center, our goal is to deliver high-quality, accurate imaging reports within a reasonable turn-around time. Circle Cardiovascular Imaging provides seamless image post processing solutions across different scanning platforms for our fellows and consultants. Our partnership with Circle extends beyond the clinical service and CMR training. cvi42 is the selected application to support the many research studies managed by our CMR Research Core Facility.

Calvin Chin, MD PhD FESC FRCP

Deputy Director, Cardiac MRI

National Heart Centre Singapore Senior Consultant, National Heart Centre Singapore Assistant Professor, Duke-NUS Medical School

Calvin Chin, MD PhD FESC FRCP

I have worked with Circle Cardiovascular Imaging for almost ten years - initially for research only. Because of its speed, accuracy and optimized workflows, we have been using it clinically for about four years now. Without cvi42 and report42 we would not be able to deliver our high volume CMR service with over 12 consultants and many more trainees. But what is best about Circle is the customer service and the drive for continuous improvements and innovation.

Joao Cavalcante, MD Director

Steffen Petersen, MD, DPHIL, MPH

Consultant Cardiologist; Barts Heart Centre Professor of Cardiovascular Medicine; Queen Mary University of London

Joao Cavalcante, MD Director

We have been using cvi42 since the beta version of the product in 2008 and it has shaped the way we work in CMR. Despite many innovative and technological advancements over the last decade, the software kept its core simplicity that allows for a productive workflow. We are confident that cvi42 will continue to carry on its’ cutting edge reputation and deliver more value in our CMR exams.

Juliano L Fernandes, MD, PhD, MBA

Jose Michel Kalaf Research Institute Radiologia Clinica de Campinas Campinas, Brazil

Juliano L Fernandes, MD, PhD, MBA

As soon as you use Circle’s software, you’ll notice the completeness of the tools. The software is comprehensive for simple, routine studies as well as for advanced, more complex research purposes. The multi-vendor and “pathology tagging” capabilities help enhance presentations, education, workshops and multi-centric reviewing of studies. The report tool is simple and allows a faster read time per patient. Circle’s strongest asset, however, is their great customer support - they have become the reference for CMR imaging today.

Arshid Azarine, MD, MS

Cardiovascular Imaging, Paris, Saint-Joseph Hospital​

Arshid Azarine, MD, MS
Computer screen displaying medical imaging of the heart with various views and analysis tools.

AI Plaque Analysis

AI-powered coronary plaque quantification with detailed reporting - fully interactive and integrated into your CT workflow.